FAQs
What are the most frequent questions we get asked:
How can I buy?
To purchase our products, just add them to your cart, go to checkout and follow the guided procedure.
How long does it take to get the product to me?
We at Ninahomedesign in 24/48 H for production of the canvases, the shipment takes place with the courier SDA Insured 48-72h
Shipping times depend on the destination and the type of shipping chosen.
If you still haven't received your product 10 days after placing your order on our website, please contact us on Whatsapp support. A member of our team will be happy to get back to you.
What payment methods are accepted?
Credit Card, Debit Card, Stripe ,PayPal and installment payments with Klarna
Can I pay on delivery?
Of course, the service has an additional cost of €10.00 for delivery
What material are the canvases?
They are in cotton fiber
Where is my order?
You can check the status of your order through the track code you received via email from our courier, if you can't find the email please check your spam folder, for any further info you can contact us on Whatsapp assistance.
How long do I have to make a return or exchange?
To exchange or return, you have 15 days from receipt of the goods and the item must still be in its packaging and intact.
In case of exchange, the return and delivery costs are charged to the customer.